Access

new HCCU Call banner

Visa Debit

HCCU iSaver Savings account banner

facebook

Internet Banking Features

You can view:

  • Account balances

  • Transaction listings

  • Statements online

  • Cheque transactions

  • Interest earned and paid (Year to date and previous year)

  • Loan, overdraft & term deposit details

  • Payroll details

  • Session History (security/audit log of Internet Banking activity)

You can maintain:

  • Contact Details

  • Web Settings to suit your preferences

  • Password

You can perform transactions:

  • Funds transfer within one membership

  • Funds transfer to other memberships (upon arrangement)

  • Funds transfer to other financial institutions

  • BPay your Bills

  • Create, View & Edit Future Dated Recurring Transfers

  • Download transactions into most financial management packages

Business Banking

Business Banking is an optional service that will allow you to submit batches of multiple transactions from any internal account to any internal or external accounts; as well as submit batches of multiple BPAY payments. This is especially handy for businesses using financial management packages such as MYOB or Quicken, as payment details such as payroll can be uploaded easily for processing. Business Banking will also allow you to check the status of your submitted batches online.

Dual Password Authentication

Dual Password Authentication is available to members that have a savings account with multiple signatories loaded requiring more than one person to sign for transactions. Once activated, you will be prompted for a second valid password when performing a transaction on the account.

Security Features

The security of your personal financial information is important to us! We use industry standard encryption methods to ensure that your account details are secure at all times.

Standard security features include:

  • Browser login page encryption (128 bit encryption data)

  • Member chosen passwords

  • Time out for inactivity after 5 minutes

  • Lockout after 5 unsuccessful login attempts

  • Two Factor Authentication via use of a Transaction Authentication Password or Vasco Token

  • Session History (audit log of Internet Banking activity)Two-Factor Login Authentication - Vasco Tokens

  • Protecting the security of our Members' money and personal information is our top priority. As such, we've introduced Vasco Tokens which offer Members a superior level of online security.

Personalise Account Display

This function gives you the ability to personalise the display of accounts. It allows you to:

  • Update account type with preferred account name, eg "Holiday Account"

  • Mask an account number when displayed

  • Hide an account so that it is not displayed

Open Savings Account

Additional savings accounts can be opened online in just a few easy steps & you can transfer some opening funds in the same process. (Note: Opening of joint accounts, and opening of accounts that have eligibility requirements cannot be performed online)

Online Loan Application

A simple easy to follow loan application is available to complete online once logged in. This application request will be forwarded to the Credit Union for prompt action.

Card Activation

Once you have received your Card & PIN, you can activate it online. You can activate Redicards & Visacards.

Card Cancellation

If your Redicard is ever lost or stolen, you don't have to wait until our opening hours to report it to us. Cancel the card online yourself, anytime, anywhere.