Lost or Stolen Cards
There is nothing worse than discovering your credit or ATM card has disappeared. We want to give you peace of mind.
To report the loss, theft or unauthorised use of your
VISA Debit Card Or RediCARD
In Australia
Call the VISA card or RediCARD Hotline on 1800 648 027, 24 hours a day, 7 days a week. Please also contact us to report the loss, theft or unauthorised use.
Overseas
* Call the VISA card or RediCARD hotline on +61 2 8299 9101 (24 hours 7 days a week). You can call us in Australia during our office hours.
To Report The Loss, Theft Or Unauthorised Use Of Your MasterCard Mycard
In Australia
* Call Card Services on 1300135 538, 24 hours a day, 7 days a week. Please also contact us to report the loss, theft or unauthorised use.
Overseas
Call CardServices on +61 2 9959 7480 (24 hours 7 days a week). You can call us in Australia during our office hours.
To avoid any drama please report the loss of any other access facility, or any other unauthorised transaction, as soon as possible after you notice it has disappeared.