Disclaimer
Information and any advice contained within this website does not take into account your personal needs and financial circumstances and you should consider whether it is appropriate for you. You should read the Conditions of Use of Holiday Coast Credit Union, fees and charges and Access Limits and Summary of Accounts & Availability of Access Facilities brochure and the Financial Services Guide before acquiring the product.
Browsers
This website has been built to comply with accessibility guidelines using techniques supported by modern browsers (Internet Explorer 8 or later, Safari, Mozilla Firefox etc).
Modern browsers also make navigation faster and allow us to provide more advanced content and features. This means that, if you are using an older browser, you may be viewing our website in a more simplified form.
Navigation
The site has been designed to make it as easy and quick to navigate as possible.
Use the menu at the top of the web page to enter the main sections of the site. Once you are in a section, you can get to the more detailed information via the menu that appears on the left-hand side of the screen.
Adobe PDF
Adobe PDF is a file format that saves existing documents with all their original formatting. This means that when you look at a PDF document you will see the formatting and layout that the author intended, even if you do not have the programme they were originally created in.
In order to view PDF documents, you will need to have the free Adobe Acrobat Reader software installed on your computer.
Click here to go to the Adobe website to download the Adobe Acrobat Reader: http://get.adobe.com/reader/
On the Adobe website, make sure that you choose the right options in the drop-down boxes before you download (e.g. Windows XP for your operating system). Make a note of where you are downloading the installation file to (e.g. your desktop). After the download has completed, locate the installation file on your computer and double-click on it. The installation programme will do the rest.
Once the Adobe Acrobat Reader software has been installed you will be able to read Adobe PDF files.
Adobe Reader tips
Opening and savings PDFs
I can't open a PDF
If you receive a password-protected PDF, use the designated password to open the document. Some secured documents have restrictions that prevent you from printing, editing, or copying content in the document. If a document has restricted features, any tools and menu items related to those features are dimmed in Reader.
If you have trouble opening a PDF, or if you are restricted from using certain features, contact the author of the PDF.
I get an error message when I open a PDF
If you get a message that "one or more Adobe PDF Extensions are disabled," use the following steps to fix the problem.
- Open Internet Options in Control Panel and click the Advanced tab.
- Select the check box, Enable Third-Party Browser Extensions.
- Click OK, and then restart your computer.
I can't save a PDF
You can save a copy of a PDF or PDF Portfolio only if the PDF author allows it. PDF authors can allow recipients to save a document by enabling the local save capability. Often, PDF form authors do not enable the local save capability.
Printing
Why can't I print my document?
If you receive a password-protected PDF, enter the designated password to print the document. Some protected documents have restrictions that prevent you from printing, editing, or copying content in the document. If a document has restrictions on printing, contact the author.
Filling in forms
Why can't I save a filled in form?
Completed forms cannot be saved unless the author of the form allows it. When you open a form in Adobe Reader, you can view the usage rights in the notification area above the form itself. Contact the author of the form to change your usage rights.
How do I remove entries from Auto-Complete?
In the Preferences dialog box, select Forms on the left. In the Auto-Complete section, select Edit Entry List, and then remove or change the unwanted words.
Accessibility
What are the keyboard alternatives to mouse actions?
Reader and Acrobat have the same keyboard shortcuts. To view the full list, see Keyboard shortcuts in Acrobat Help.
Can I read a PDF with a screen reader or magnifier?
Use the Accessibility Setup Assistant to set up Reader for either a screen magnifier or a screen reader.
- Choose Document > Accessibility Setup Assistant, and then select the options you want from each screen of the Setup Assistant.
Updating Reader software
Reader application files and components can be updated in a variety of ways. Some updates are available both automatically and manually. Depending on your preferences settings, you can install updates automatically, download updates and install later, or choose not to install updates automatically.
- To change updating preferences, open the Preferences dialog box, select Updater under the Categories in the left pane, and select an option.
- To manually update the software, choose Help > Check For Updates, and follow any on-screen instructions.