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Simply call our Member Contact Centre on 1300 365 7 24 and we can provide you with a new password.
Your nearest Holiday Coast Credit Union Branch can also provide this service.
Once logged in to MyBank, Click on 'My Settings', then 'Update Contact Details'.
Please be aware that Members will be prompted to use SMS One Time Password to view or update any details.
There is a range of alerts that can be set. To set up these alerts in Internet Banking: In the menu, navigate to 'My Messages' and click on 'Alerts.' Follow the on screen instructions to set up different alerts. Alerts can be provided via email or SMS, or to your secure message inbox. If you are setting Alerts for security reasons, we recommend you use SMS and/or email to receive your notification as this is separated from your log in.
Please contact us on 1300 365 7 24 to have your password reset.
You can transfer money to another member of the Holiday Coast family by navigating to 'Payments' in the menu and clicking on 'Transfer Money.'
When you select the 'Pay New Account' there will be a check box that says ' Transfer to Holiday Coast Credit Union.' Selecting this box will pre-populate the BSB fields with the Holiday Coast BSB number.
The Account Number now requires the SType to be entered. The alternative to this is to use the 9 digit Account Number for that particular account. The member you are transferring funds to can find this in a number of ways:
In MyBank, Go to My Accounts / Account List and view the Account Ref
In the App, Go to My Accounts and click the i for information
It can also be found on the member statement
You can amend a future dated payment by following one of these options:
1) Simply click on the "More" button under the "Future Payments" widget or
2) Using the "Payments" tab on the main menu bar, select “Future Payments". This provides a summary of all Future Dated Payments with the ability to View, Change or Delete a future payment as required
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© 2019 Holiday Coast Credit Union Ltd | ABN 64 087 650 164 | Australian Financial Services & Australian Credit Licence No: 240782
Call our 24 hour monitoring hotline on 1300 705 750 (within Australia) or
+612 8299 9534 (if you are overseas)