Pay with your Visa Card using Apple Pay
Using Apple Pay is simple and it works with the devices you use every day. Your card information is secure because it isn’t stored on your device or shared when you pay. Paying in stores, apps and on the web has never been easier, safer, or more private.*
Set up is simple
Within HCCU APP
- When securely logged into your HCCU APP click the menu located in the top left corner and choose 'My Cards'
- Select the card you wish to add to your wallet
- Click "Add to Apple Wallet'
- Follow the security authentication process
- Tap the plus sign in the upper-right corner
- You will be prompted to use your camera to capture the card information* and follow the validation process
- Open the Apple Watch app on your iPhone
- Tap Wallet & Apple Pay and select Add a Credit or Debit Card
- Add the card you wish to use
The easy, secure and private way to pay
Paying in stores
To pay in stores, there is no need to wake your iPhone or open an app. Just hold iPhone near the reader with your finger on Touch ID. You’ll see Done on the display, along with a subtle vibration and beep, letting you know your payment information was sent. On Apple Watch, double-click the side button and hold the display of your Apple Watch up to the reader. A gentle tap and beep confirms that your payment information was sent.*
Paying in apps and on the web
To pay in apps and on the web with iPhone and iPad, select Apple Pay as the payment method during checkout and place your finger on Touch ID. To pay on Mac in Safari, choose Apple Pay then complete the purchase with your iPhone or Apple Watch.*
*Apple Pay works with iPhone 6 and later in stores, apps and websites in Safari; with Apple Watch in stores
and apps; with iPad Pro, iPad Air 2 and iPad mini 3
and later in apps and websites; and with Mac in Safari with an Apple Pay enabled iPhone 6 or later or Apple Watch. For a list of compatible Apple Pay devices, see https://support.apple.com/km207105.
Apple, the Apple logo, Apple Pay, Apple Watch, iPad, iPhone, Mac, Safari, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. For terms and conditions click here
When you use your Card in the Digital Wallet our Electronic Access Facilities & ePayments Conditions of Use will apply to the transaction. Refer to our website for those Conditions of Use https://www.hccu.com.au/important-info/important-information.You must protect and keep confidential your User ID, phone lock, passcode, passwords, and all other information required for you to make purchases with your Card using the Digital Wallet.
Always protect your passcode by using a unique number or pattern that is not obvious or can be easily guessed. Take precautions when using your Digital Wallet. Try to memorise your passcode or carefully disguise it. Never keep a record of your passcode with your device, on your device or computer, or tell anyone your passcode. Our Conditions of Use require you to report these events to us immediately: if your Device has been lost or stolen, you believe your security credentials have been compromised, if you believe there are errors, if you suspect fraud associated with your Digital Wallet. You may become liable for any unauthorised transactions if you unreasonably delay notifying us.
The Digital Wallet Provider is responsible for the functioning of the Digital Wallet, not us.
When you load the Card into Digital Wallet, there is a sharing of your personal information between us and the Digital Wallet Provider and between you and the Digital Wallet Provider.
What is Apple Pay?
Apple Pay is a digital wallet application created by Apple for customers to pay for goods and services using a compatible Apple device.
What should I do if I'm having difficulty adding a card?
When securely logged into your HCCU APP click the menu located in the top left corner and choose 'My Cards'. Select the card you wish to add to your wallet. Click "Add to Apple Wallet'. Follow the security authentication process or Call us on 1300 365 7 24 and we can help you get set up.
How can I change my default card within Apple Pay?
Go to Settings > Wallet & Apple Pay on your compatible iPhone or iPad. Tap Default Card, then choose a new card.
Is Apple Pay secure?
Apple takes security very seriously. For full information on different security measures, please visit - https://support.apple.com/en-au/HT203027
The link will provide details around:
- Payment Information
- Adding Debit or Credit Cards
- Using Apple Pay in stores
- Using Apple Pay within Apps
- Losing your device
- Maintaining your privacy
If you have any further questions or problems with using Apple Pay please call 1300 365 7 24, email us at firstname.lastname@example.org
or use the Live Chat function on our website.