• 1300 365 7 24
  • BSB 721-000
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to report a lost/stolen card

To report the loss, theft or unauthorised use of your visa debit card.

Within Australia - Monday to Friday between the hours of 8:00am and 6:00pm please contact our Member Contact Centre on 1300 365 7 24. Outside these hours please call the VISA card Hotline on 1800 648 027.

Overseas - Monday to Friday between the hours of 8:00am and 6:00pm please contact our Member Contact Centre on +61 2 6580 8200. Outside these hours please call the VISA card hotline on +61 2 8299 9101.

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